The Department of Immigration is committed to serve travelers and to conserve and protect Bermuda for the benefit of its people:- residents and visitors.

 

In pursuit of our mission, we will work as a team and exercise sound judgement in the performance of our duties to ensure that we respond to the needs of our customers in an efficient, effective and timely manner in accordance with the laws of the land, the policies of the Ministry and the procedures of the department.

 

We will act sympathetically, courteously and impartially to accomplish our mandate.

The Department of Immigration was established by the Immigration Act 1937 and is charged with the duty of assisting the Minister of Labour, Home Affairs and Public Safety in the discharge of his responsibilities. 

 

The Department’s authority is derived from the Bermuda Immigration and Protection Act 1956 (together with its related policies, rules and regulations) which replaced the earlier Act.  The Department also administers the British Nationality Act; the Accord between the Governments of Bermuda and Portugal; and the Diplomatic Service Procedures.

 

Under the direction of the Chief Immigration Officer, Ms. Majiedah (Rozy) Azhar, the Department is comprised of 45 employees who have been assigned to 3 core operations divisions, which include the Corporate Services Division, the Personal Services Division, and the Compliance Division, together with the Finance & Administration Division and Policy & Planning Division.

 

The Corporate Services Division

 

This Section is responsible for processing the wide range of work permits (including related landing permits) and Good Corporate Citizen applications.  The Corporate Services Manager, Industry Relationship Officers and Customer Service Representatives liaise directly with employers and work in conjunction with the Board of Immigration to make recommendations for each application.

 

The Personal Services Division

 

This Section liaises directly with the individual customer. The Customer Service Representatives in our reception area are available to answer all individual enquiries.  The Personal Services Manager and Client Services Officers are responsible for the following areas: travel documents; the acquisition of Bermudian Status; Naturalisation as a British Overseas Territories Citizen; Permanent Resident’s applications; issuance of related certificates; licenses to purchase land; permission to reside; permission to seek employment; permission to attend school; letters for spouses of Bermudians; landing permits; and airline ticket validations.

 

The Compliance Division

 

This Section is overseen by a Compliance Manager who, together with his Officers, is responsible for the inspection and investigation of potential breaches of Immigration law, regulations and policy.  They conduct compliance audits; enforce work permit conditions/restrictions; and maintain control over Bermuda’s border.

 

Please browse through our website and feel free to contact us for additional information or assistance.